Logistics — SLA & Exception Reports
Logistics — SLA & Exception Reports
Daily/weekly OTIF, exceptions. 🚛 90% fewer spreadsheets, 30% faster RCA.
Acquire
- TMS/WMS events, carrier SLAs, GPS
- Customer tickets
Enrich
- Normalize event streams; join shipments; compute OTIF
- Classify exceptions
Reason
- Narratives by route/carrier; top drivers
- Suggest corrective actions
Orchestrate
- Push to Ops portal; alert on spikes
- Weekly PDF pack
KPIs & Outcomes
- Spreadsheets ↓90%
- RCA time ↓30%
Pilot Rollout
- Pilot 2 lanes
- Lock OTIF definition
- Set alert thresholds