Use Case: Content Publishing (Expanded)
Content Publishing System
Contents
Overview & outcomes
SaaS publishing workflow to generate, approve, and schedule multi-channel content.
- 70% faster draft-to-publish time
- Centralized governance and audit of content changes
- Consistent brand/voice across channels
Acquire: data sources
- CMS (WordPress/Headless), Google Docs, Notion
- Brand guide PDFs, product specs, asset libraries
- Calendars & events (Google Calendar)
Enrich: transforms & policies
- HTML → Markdown normalization; image alt-text extraction
- Tagging: campaign, persona, funnel stage, locale
- PII scan & redaction for uploaded content; profanity filter
- Create embeddings with deterministic chunking (seeded)
artifact:
type: content.markdown.v1
metadata: {{ campaign: Q2-Launch, persona: "Ops Manager", locale: en-US }}
Reason: agents & rules
- Editorial Agent: suggests edits for tone/compliance
- Channel Planner: selects channel mix by audience & timing
- Fact-check Tool: verifies claims via allowed sources
policy: brand.tone.v1 guards: - no claims without citation - block disallowed phrases
Orchestrate: workflows
- Approval workflow: Draft → Review → Legal → Publish
- Publishers: LinkedIn API, CMS API, Email ESP
- Post-publish validation & link checking; failure rollback
action: publish.post
pre: {{ approvals: ["editor","legal"] }}
post: {{ urls: ["..."], status: success }}
Security & compliance
- Tenant isolation, role-based approvals
- Watermark decision traces; store in WORM bucket
KPIs & SLAs
- Lead indicators: review cycle time, edit churn, blocked violations
- Lag indicators: CTR, conversions, cost per content piece
- SLA: < 4h max review, < 1% publish-fail
Rollout plan
- Pilot 2 channels + 1 business unit
- Define brand/tone policies and approval matrices
- Run for 4 weeks; compare to baseline